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Our Company

Mission and Values

These are the things we stand for, the things that define us as a business…

  • Our purpose and passion is to help businesses improve the communication of value to customers through the sales process.
  • We believe that when marketing and sales work together as a team great things happen.
  • Clarity, straightforwardness and honesty are our guiding principles.
  • In our relationships with clients, we are direct and sometimes challenging, but always flexible and scrupulously fair.
  • We want to delight clients with the value we deliver.

Snapshot

BPM provides expert services and a messaging platform together with interactive playbooks and tools for insight-led and value-based selling.

Founded: 2003

Operations: London, New York, Montreal

Sector Expertise:

  • Content and Technology
  • Financial Services and Commodities
  • Life Sciences
  • Telecoms

History

2003–BPM Works founded
2006–Proof of concept sales messaging platform built for Reuters; customer wins include Orange, ACI Worldwide and Bausch & Lomb
2007–Proposition Mapping™ process launched; custom sales messaging platform built for Experian; McKesson becomes a customer
2008–Messaging Workbench™ platform released; customer wins include Vodafone and VocaLink
2010–First projects secured in US
2011–BPM expands to Montreal; new customers include OpenLink, SAP, Level 3 and DHL; Company wins B2B Marketing Award for Best Use of Customer Insight at DHL
2012–BPM expands to New York; FIS becomes a customer
2013–CenturyLink becomes a customer
2014–Clarivate Analytics becomes a customer
2015–ICE Data Services, FiNCAD and Moneris become customers; Messaging Workbench launched as a cloud platform
2016–Auto-generation of Word and PowerPoint documents added to Messaging Workbench
2017–Proof of concept digital playbook built for Clarivate; customer wins include Research Now, Gemini and Corcentric
2018– Digital Playbook platform launched and a go-to-market partnership signed with Bigtincan; Intelligize (a LexisNexis Company) becomes a customer
2019– Digital Playbook SDK and API launched to support rapid custom playbook development; customer wins include Fitch Solutions and Clarus
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